1. Shipping Options and Costs

• Free Standard Service Delivery by Thailand Post to any order shipped in Thailand when purchase ASTELLA Products on astellabrand.com

• Using EMS Delivery by Thailand Post, a shipping fee (50 THB) will be charged per placed order.

Your purchase order via astellacosmetics.com will be processed on Monday to Saturday excluding Sunday and public holidays. All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

Please select the option that best suits your delivery needs during "Delivery" process. The shipping option information is provided as followed:

1) Standard Service Delivery by Thailand Post (Free Delivery)
Orders placed before 8:00AM will be processed and shipped via Standard Service within 2 – 3 business days in Bangkok and metropolitan areas, and 3 – 5 business days in upcountry by Thailand Post.

2) EMS Delivery by Thailand Post
Orders placed before 8:00AM will be processed and shipped via EMS within 1 – 2 business days excluding Koh Chang, Koh Chang Tai, Koh Phangan and Ban Tai that may take a week as its service only once a week, we will confirm exactly date and time with you before shipping.

PLEASE NOTE:

• Every shipping option is needed a receiver’s signature.

• Unfortunately, we are unable to accept orders shipped to destination outside Thailand.

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