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Terms & Conditions

Welcome to our website www.astellabrand.com (“Site”)

Thank you for visiting our site which is owned and operated by ASTELLA COSMECEUTICAL CO., LTD. (collectively, “We”, “Us”, “Our”, or “Company”). Please read these terms and conditions (“Terms of Use”) carefully before using the services of this site (the “Site”).

These Terms and Conditions apply to all users of the Site without limitation, including users who are contributors of content, information and other materials or services on the Site. Your access and use of the Site will be subject to the version of the Terms and Conditions posted on the Site at the time of use. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS, YOU MAY NOT USE OUR SITE OR PURCHASE ANY PRODUCT.

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1. Privacy Policy
Please review our Privacy Policy so that you may understand our privacy practices by click here
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2. Products and Services for Personal Use
The products and services available on the site, and any samples that we may provide to you, are for personal use only. We reserve the right, with or without notice to cancel or reduce the quantity of any purchase order to you that we believe; in our sole discretion, may result in the violation of our “Terms of Use”.


3. Purchase Related Policies and Procedures
You can view policies and procedures related to purchase orders placed through this site by click as the followed topics.


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4. Accuracy of Information
We attempt to be as accurate as possible when describing our products and services on the site; however, we do not guarantee that the product descriptions, information, or other content available on the Site are accurate, complete, reliable, current, or error-free.


5. Third Party Links ("Links")
Links appearing on this Site are for your convenience only, which are may be able to link to third party websites, services or resources on the Internet from the Site, and third party websites, services or resources may contain links to the Site (collectively, “Links”). We are not responsible for the content, availability, advertising, products, services or any other information on the Links due to the third party links are not an endorsement or approval by us. You should carefully review the privacy policies, terms and conditions and contents of the third party websites when you visit.


6. Intellectual Property
All information and content available on the site including trademark, logo, mascot, text, graphics, photos, audio clips, software, and the compilation, and other materials (collectively, the “Content”) is the property of ASTELLA COSMECEUTICAL CO., LTD.  The Content or any details of the Site cannot be used, reproduced, duplicated, copied, sold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.


7. Your Responsibilities
By accessing or using our Site, you agree that you will comply with our Terms of Use and any warnings or instructions on the Site. If you default negligently or willfully in any of the obligations in these Terms of Use, you shall be liable for all the losses and damages that this may cause to our company.


8. Your Account
If you decide to register an account with us on astellabrand.com, you are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer or other devices. If there has been an unauthorized use of your password or account, please notify us immediately by send an email to support@astellabrand.com. You are responsible for providing and maintaining current, complete, accurate and truthful information on your account; for examples, your name, phone number, address, and email. You agree to accept responsibility for all activities that occur under your account. We reserve the right to refuse service and/or terminate account without prior notice if these Terms of Use are violated, and we reserve the right to ask your ID card copy subject to the age restrictions, which is your responsibility to prove to us.


9. ASTELLA Star Member
You agree and accept that you will comply with our Terms of Use and any warnings or instructions under “ASTELLA Star Member”. To view terms and conditions regarding ASTELLA Star Member, click here

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10. User Content or Review
You are a current user who use and order ASTELLA products via our official market channels. All contents and reviews that are submitted, uploaded, shared by you are from your experience. You agree not to submit, upload, share or other transmit that is inaccurate, unlawful, harmful, threatening, embarrassing, abusive, harassing, offensive, deceptive, invasive of another’s privacy or contains nudity or inappropriate information as determined by us in our sole discretion that harm any person in anyway. If so, we reserve the right to remove those inappropriate contents or reviews, and/or to take legal actions with you. In case you are aged under 18 years old, your legal parents agree and allow you to submit the content or review.


11. Special Features, Functionality and Events
The Site may offer special features, functionality and events; for examples, contests, sweepstakes or other offerings. If so, we will notify you of this and if you choose to join these offerings, you agree that your use of those offerings will be subject to such additional or separate terms of use, conditions and/or policies.


12. Consent to Receive Electronic Notices
You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) related these Terms of Use from us via posting on the site, email and social media channels without limitation. You agree that all Notices that are provided by us to you are be satisfied and accepted. In case, you would like to withdraw your consent for receiving our Electronic Notices, you must notify us of your withdrawal by sending an email to support@astellabrand.com and discontinue your use of this Site. In such event, all rights granted to you related these Terms of Use, and all privileges including ASTELLA Star Member benefits shall automatically terminate due to we cannot provide the benefits of this Site to any user that cannot consent to receive Electronic Notices.


13. Disputes
With respect to any dispute, claim or any controversy regarding the Site, all rights and all actions shall be carefully considered by these Terms of Use in our sole discretion and our decision is final.


14. Copyright Infringement Notices
We respect the intellectual property of others and require that users of the Site do the same. If you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please send an email to us at support@astellabrand.com.


15. Changes of Terms and Conditions
We may at our sole discretion change, add, or delete portions of these Terms of Use at any time on a going-forward basis. It is your responsibility to check these Terms of Use for changes prior to use of the Site, and in any event your continued use of the Site following the posting of changes to these Terms of Use constitutes your acceptance of any changes. We will notify you of any such material changes by posting notice of the changes on the Site, and/or, in our sole discretion, by email also you can see the updated effective date of “Terms & Conditions” at the end of the page.

 

Effective Date: August 23, 2023

If you have any questions regarding these Terms and Conditions, please feel free to contact us at support@astellabrand.com

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